Best in Scotland Returns/Exchanges
- We have a comprehensive 60 DAY RETURN POLICY. No need to e-mail us, just mail us back the item.
- Your package to us MUST include your original invoice.
- Refunds are processed 1-5 business days from our receiving them.
- We send all packages 1st Class Royal Mail Signed For. (This means you will need to accept your package, or pick it up at your local Post Office)
- This will enable us to track your package's progress and guard against loss or damage.
- Simply order your preferred size from our store (as if you were ordering new) and then send back your old item for a refund at your convenience.
- This doubles the expedition of your item, since we do not need to wait for your item to send out a new one.
- If you do not have the finances to effect a speedy exchange in the above manner, please include a letter stating specifically what size, pattern, and product you'd like to exchange.